The financial services industry is undergoing a massive shift to cloud, but the challenging technology transition for incumbents requires a strategic rethink of architecture, data, people and processes.
The financial services industry is undergoing a massive shift to cloud, but the challenging technology transition for incumbents requires a strategic rethink of architecture, data, people and processes.
While new digital banks in Asia Pacific harbour lofty ambitions to reduce customer pain points with unique business models, differentiated services, as well as agile and efficient technologies, they face formidable competition and a challenging journey ahead to achieve scale and profitability
The rapid transformation of domestic and cross-border payments brings new opportunities and challenges for financial institutions.Amid shrinking payment margins, players are rethinking their business models to better monetise data insights and integrate financing options such as “buy now, pay later” (BNPL). Industry experts share their views on the impact of this changing landscape, emerging value propositions, and key technology enablers for future growth
The COVID-19 pandemic accelerated the digitisation and innovation in financial services. It has also impacted the operations, financial sustainability and funding of fintech companies
Recent cyber-crime trends show that criminals have been creative in exploiting emerging vulnerabilities and opportunities. To set up effective and resilient defence, banks need to build an integrated leadership driven cybersecurity hinged on technology, intelligence and collaboration.
Africa’s e-commerce landscape is growing, with more players entering the industry. With increased e-payment innovations and technical security, Sub-Saharan Africa will continue to see growth in is number of online shoppers.
With the reprieve on know your customer regulations on certain segments, banks and new challengers are rapidly integrating eKYC into their processes to offer customers an improved onboarding journey
Industry experts analyse how financial crime dynamics and cybercrimes are becoming more sophisticated with digital disruption and share their views on what banks could do to address the alarming issue
Pressure on margins from increased competition and compliance requirements is forcing the industry to recalibrate its trade finance offerings. While institutions know that trade digitalisation is important for the future of the business, success relies heavily on deeper coordination and collaboration between the myriad participants in the trade finance ecosystem and technology enablers
Given that remittances are so lucrative in so many markets in Asia, and that new competitors are offering faster and cheaper services, banks will need to develop new models if they want to keep their customers.
Driven by competition and rapid disruption, banks increasingly spend on technology enabled models targeted to improve customer experience and service capability. What are the recent developments and top priorities of banks in 2018?
Losses from cybercrime has increased sharply as ransomware incidents soar, ‘cybercrime as a service’ provides greater access and new threats emerge, forcing banks to implement multilayered and stronger technology enabled IT risk and security frameworks.